![]() ![]() Turn on the printer and wait till warm-up period finishes and the printer is idle.Īlternatively, you can follow the steps suggested in the support document - HP Inkjet Printers - Printing with Black Ink Only (Mac) ![]() Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer. ![]() Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector. In the meantime, let's try these steps here: Have you recently made any changes on the printer before the issue started? To provide you with an accurate solution, I'll need a few more details:Ĭould you provide me with the exact model or with the product number of the printer? Use this link to find it: (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.). Don't worry I'll be glad to help you with this. Take for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are having issues related to your HP Printer. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. Let me know how it goes and you have a great day! The driver will now be set to use the black ink only. Then press Apply on the previous screen before again pressing OK. There you will select the Black Ink Only setting and press OK. On that screen, you will click the Advanced button and then you will see a screen similar to the one on the right of the screen shot. The window that opens will be similar to the screen on the left of the screen shot below. You will want to begin with accessing your Devices and Printers folder (via your Control Panel) and right click on your Photosmart 7520 icon and select Printing Preferences. You need to print in black only to make use of the large black cartridge.įollow below steps to change the settings to print in black only. I reviewed your post and I understand that you want to know how to make the printer use the large black ink cartridge. Thank you for posting your query in this forum, it's a great place to find answers. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet. ![]() DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.It may be best to contact an HP or printer technician to get some answers about how you can deal with the issue. If you have tried all of the suggestions mentioned above and have done a firmware update but to no avail, then you may need the help of an expert. If you’re using a compatible or remanufactured HP ink cartridge, you can sometimes fix this problem with a simple firmware update. Install a new ink cartridge, or an old one that you know has been working properly and see if it works. If this is the case, the only option is to try using another ink cartridge. There’s a chance that the ink cartridge itself has some electronic problem that’s invisible to the naked eye. Some of the contacts are facing upward or pointing up, so I recommend that you be careful to ensure that there are no bits of cloth left on the contacts after cleaning. Open your HP printer, find the contacts inside and then with a clean lint-free cloth. If the problem persists even after cleaning the ink cartridge contacts, then you may need to clean the contacts inside the printer as well. Clean the contacts inside the printer.Try using an alcohol-based cleaning solution or cartridge flush to remove any dirt or residue trapped in the contacts. Please make sure the gold contacts on the chip are clean by wiping them down with a lint-free cloth. First, to remedy this problem, remove the problematic ink cartridge from the printer and find its chip. One of the common causes of a “Cartridge Problem” message is a dirty or damaged gold contact on the cartridge’s electronic chip. Try following any of the three potential solutions to common ink cartridge problems below. And more often than not, the problems are easy and require simple fixes that you can do independently. Although there are numerous ways to deal with this problem, most of the solution lies on your ink cartridges. ![]()
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